For the purposes of this Policy, “CareersSearch,” “we,” or “us” shall mean the following entities:
nformation We Collect
We collect information about you to provide our services. In order for us to best provide our services to you (and to help make it feasible for us to do so), it is essential that we are able to collect and use the information as described in this Policy. If you are a registered user of the Platform the data collection is largely necessary for fulfilling our contractual obligations towards you and, where neither of those is the case, alternative legal grounds serve as our legal basis for processing (i.e., consent, legal obligation, and legitimate interests—see details below).
Information You Give Us
When you fill out registration forms, submit your resume, or provide us with other personal information actively, we collect that information for processing and use in accordance with this Policy. Because we change our offerings and features from time to time, the options you have to provide us with personal information also may change, but here are some examples of situations in which you will have the opportunity to provide personal information to us:
- Creating an account
- Signing up for email alerts
- Completing a form related to one of our products or services
- Uploading a CV
- Completing your Profile or preferences
- Sending messages through Glassdoor
- Contacting us for technical support or customer service.
Depending on how you interact with our Platform, the personal information we collect from you may vary. For example, to create an account we may ask only for an email address and password. In other circumstances, such as when you complete a form related to a particular service offering, we may ask you to provide other information, which may include your name, phone number, and/or postal address. We also collect and store certain information associated with actions you take. For example, when you search for jobs, we store the titles, locations and general salary range (if available) of jobs you search for and click on. We also store information about the job postings that you apply to, the time and duration of your activity on our Platform, and other information about your behavior on our Platform. Because much of this information is necessary for us to provide you with our service, if you don’t share this information you may not be able to use some features of the Glassdoor platform.
If you connect to the Platform using Facebook, Google+, or another social networking site (each a “Social Networking Site”), we will receive information that you authorize the Social Networking Site to share with us, which may include public profile information, birthday, current city work, school, and email address. When we receive this information, it becomes Glassdoor account information for purposes of your use of the Platform. This information also constitutes personal information and is therefore subject to this Policy. Any information that we collect from your Social Networking Site account may depend on the privacy settings you have set with the Social Networking Site, so please consult the Social Networking Site’s privacy and data practices. You have the ability to disconnect your Social Networking Site account from your Glassdoor account by adapting the privacy settings in your Social Networking Site account. If you come to the Platform through a Social Networking Site, from other websites or with devices that enable third parties to collect information from or about you, such third parties receive information about you subject to their privacy policies.
On certain Glassdoor domains, when you set up an individual user account on the Platform, you may create a profile (a “Profile”) that will include personal information you provide. At your request, we will create your Profile with information we extract from a resume you have uploaded on the Platform. When you fill out and save your Profile, your saved Profile can be viewed by prospective employers, subject to visibility settings you control. (For example, when you apply to certain Easy Apply jobs posted by a Glassdoor employer client, we may share a static image of your saved Profile with that employer in connection with your application). Because your anonymity on our Platform is important, your Profile does not include information you submit to the Platform anonymously (for example, the reviews, salaries, benefits, and company ratings information you submit anonymously).
We may host an Easy Apply application that asks for relevant information generally considered sensitive (such as a driver’s license number for truck driver job, or a government-issued identification number for a government job). Some applications may ask you to identify your racial/ethnic origin or disabilities on a strictly voluntary basis (e.g. for purposes of providing equal employment opportunities) and you may choose not to submit this information without any detriment to your application. For our EU users, data about racial/ethnic origin and disabilities are considered special categories of personal data under Article 9 of the EU General Data Protection Regulation (“GDPR”). When we host Easy Apply applications that collect this kind of data, we pass that information along to the employer when we submit your application and do not retain it on our systems. But please remember, you should not include this kind of data in any resume you upload to the Platform or submit it in any other scenarios, except where we specifically prompt you to provide such information such as described above.
Glassdoor provides the Glassdoor Messaging Service, a two-way message proxy and relay system. By utilizing the Glassdoor Messaging Service, you acknowledge that you are asking Glassdoor to send these messages on your behalf. This includes your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials. When you ask Glassdoor to transmit an application or a message, including, but not limited to, a signed offer letter, to an employer via Glassdoor or the Glassdoor Messaging Service or store such application, you understand Glassdoor reserves the right to reformat such application or message.
We process, monitor, review, store and analyze such content and other materials, including via automated means, for data analysis, quality control, enforcement of our Terms, and improvement of our services. Examples of such improvements would be optimizing our search results, improving job postings, matching you with a job posting or employer, ensuring you are provided with personally relevant product features and communications, and preventing fraud and spam. As a result of this activity, or due to technical malfunction, in certain circumstances such content may be delayed or may not be delivered to the intended recipient. Glassdoor may (but is not obligated to) notify you in such an event. By using Glassdoor Messaging Service or otherwise providing user content through Glassdoor, you acknowledge that this activity is necessary for maintaining the quality of Glassdoor and for providing the Glassdoor Messaging Service. Please also note that since the Glassdoor Messaging Services depend on the functionality of third-party providers, there may be technical delays on the part of those email service providers.
If you enter credit card information on the Platform in connection with a purchase, that information is sent directly from your browser to the third-party service provider we use to manage credit card processing and we do not store it on our servers. The service provider is not permitted to use the information you provide except for the sole purpose of credit card processing on our behalf.
When you submit personal information to a third party and are informed at the time of collection that your information may be shared with us, we may collect that information for lawful marketing purposes.
Employers with Free Employer Accounts may provide us with work email addresses of their employees for use to send an email asking those employees to leave candid reviews of the employer on the Platform.
Categories of personal information collected by Glassdoor may include Job Postings (your job postings on Glassdoor), Profile Information (Name, Email Address, Resume, Current Job Title, Past Job History, Age, Gender), Sales & Support History (Purchase History, Payment Details, and other sales support interactions), Job Applications (jobs you have applied to), Job Interests & Activity (job preferences and your activity interacting with jobs, e.g. saving a job), Security & Login Information (Your login events, password changes, email changes and mobile device information), Site Activity (Pages you viewed and “like activity”), Marketing Activity (Marketing programs you have joined, content downloaded, etc.), User Feedback (Feedback you have provided Glassdoor via email, app/website and other channels), and/or Content You Contributed (Employer reviews, Salary Reports, Benefit reviews, Interview reviews, Employer photos).
Information We Collect Automatically
When you use the Platform, your device is automatically providing information to us so we can respond and customize our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect also may include usage information and statistics about your interaction with the Platform. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform.
Automated means of data collection include the following:
Log File Information. Log file information is automatically reported by your browser or mobile application each time you access a website on our Platform. For example, when you access a Glassdoor website, our servers automatically record certain information that your web browser sends when you visit any website. These server logs include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, and pages viewed.
Device Information. We collect information about the device you use to access the Platform, including type of device, operating system, settings, and unique device identifiers, and IP address. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. We collect the device type and any other information you choose to provide, such as username, geolocation, or email address. We also use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software records information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
How We Use Information
We use the information we collect to provide our services. In order for us to best provide our services (and to help make it feasible for us to do so), it is essential that we are able to collect and use the information as described in this Policy.
Glassdoor’s mission is to help people everywhere find a job and company they love. Since each of our affiliates shares a similar goal of helping people find jobs and helping employers hire quality candidates, Glassdoor and its affiliates have developed the HR Tech Privacy Center. The HR Tech Privacy Center is designed to educate our users about our affiliates and how we share data with them to provide robust service offerings to our users. We encourage you to visit the HR Tech Privacy Center to learn more. Examples of our affiliates include: Indeed, Simply Hired, Syft, Resume.com, Workopolis, Click IQ, Wowjobs, Engineerjobs, RescueMyResumes and Resumeperfector.
- to provide you with personalized content, services and offers of services offered by Glassdoor, as well as other promotional content and services (for example, Glassdoor and its affiliates may use your previous search and browsing history (e.g. the jobs you click on), or your resume, Profile, application information, and responses to screener questions to determine relevant search results and provide you with recommended jobs on Glassdoor or on sites of Glassdoor affiliates, or Glassdoor may reach out to you about jobs or companies you may be interested in; we also use your IP address and mobile device for these purposes); For the purposes of this Policy, “affiliates” means any entity that directly or indirectly, controls, is controlled by, or is under common control of or with Glassdoor, Inc., now or in the future. “Control” for these purposes means having a majority of shares or the right and ability to direct management.
- to moderate and display the employer reviews, interview reviews, salary reports and other content you have submitted for the benefit of our other users;
- to customize and improve the features, performance, and support of the Glassdoor site and sites of Glassdoor affiliates;
- to communicate with you or initiate communication with you (for marketing or service-related purposes) on behalf of third parties through your Glassdoor account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you provide to us or (where it is lawful for us to do so) that we otherwise obtain from third-party resources;
- to permit Glassdoor or a Glassdoor affiliate to recommend a Glassdoor user (and that user’s resume or resume extract) to an employer hosted by Glassdoor or to an employer hosted by a Glassdoor affiliate, subject to visibility settings you control (for example, Glassdoor may use application materials—including resumes and responses to screener questions—to determine whether the words of any job seeker’s resume and answers to screener questions match the words of a job posting or resume query, and vice-versa, we may then differentiate matching resumes and screener questions from those that do not match, and present them to employers as matches or not matches);
- to permit Glassdoor to contact Glassdoor users with respect to such recommendations, subject to visibility settings you control;
- to provide relevant advertising, including interest-based advertising from us and third parties, which may mean that we share non-personally identifiable information, such as your job title, to third-party advertisers;
- to transmit your application and save your application materials;
- to share your saved Profile or resume with employers, subject to visibility settings you control;
- to allow Glassdoor and Glassdoor affiliates to process your personal data for the purpose of improving for internal operations, including detecting and preventing fraud and spam, troubleshooting, data analysis, testing, research, and service improvement (this includes use of your IP address and mobile device information to help diagnose problems with our service and to administer the Platform);
- to create aggregated statistical data that does not identify you individually and that we can commercialize (for example, we use mobile device data and IP addresses to create anonymized, aggregate demographic information);
- for other purposes that you separately authorise as you interact with Glassdoor.
When we collect any information that does not identify you as a specific natural person (“Non-Personal Information”), we are permitted to use and disclose this information for any purpose, notwithstanding anything to the contrary in this Policy, except where we are required to do otherwise by applicable law. Examples of Non-Personal Information include: physical location information; demographic information, including gender, dates of birth, ZIP codes, etc.; or any personal information that has been anonymized, aggregated or de-identified. If we combine any Non-Personal Information with your personal information (such as combining your ZIP code with your name), we will use and disclose such combined information as personal information in accordance with this policy. Similarly, if applicable law requires that we treat certain Non-Personal Information as personal information, we will use and disclose this information as personal information in accordance with this policy.
How We Share Information/Recipients
We only disclose your personal information to third parties as follows:
- We use affiliated and unaffiliated service providers all over the world (including web servers, cloud storage systems, CRM providers, email services, content support teams, marketing partners, advertising partners, and others) to help us deliver our service and run our business subject to strict confidentiality agreements. These companies are authorized to use your personal information only as necessary to provide these services to us;
- We may also share your information with Glassdoor affiliates, namely any entity that directly or indirectly controls, is controlled by, or is under common control with Glassdoor. Such affiliates shall process your personal data either (1) at our direction as a processor under a contractual relationship, (2) as a separate controller of your information where you are informed at the time of collection or processing of their relationship to you, or (3) where we believe it is necessary for the purposes of a legitimate interest, and where such purposes are aligned with those for which you provided your personal data to us. These instances and processing activities are outlined in the “How We Use Your Information” section above and will include data falling into the categories described in the section “Information You Give Us”. We encourage you to visit the HR Tech Privacy Center to learn more.
- In reorganization or sale of our company or assets, your data may be transferred, subject to the acquirer and its affiliates accepting the commitments made in this Policy and compliance with applicable law;
- If you apply for a particular job through the Platform, we will disclose your personal information to the employer to whom you apply and any vendors they are working with to process your application;
- We invite you to include your resume or other information in more generally available formats for us to share with employers (for example, when you apply to Easy Apply jobs, a static image of your saved Profile), subject to vis
- Performance of a Contract
- Legitimate Interest
- A second ground relied upon by Glassdoor for other types of processing of your personal information is that it is necessary for the purposes of legitimate interests pursued by Glassdoor. Such legitimate interests may include where Glassdoor sends you marketing about our products and services or where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf. A further example would be where Glassdoor shares your personal information with our affiliates as detailed in the “How We Share Information/Recipients” section above. Glassdoor will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.
- Compliance with a Legal Obligation
- A third ground relied upon for certain types of processing is that it is necessary in order to allow Glassdoor to comply with a legal obligation. An example of this would be where Glassdoor is required to retain business records for fixed periods of time or transmit them to a user in order to comply with local legal requirements. Another example is when Glassdoor collects Equal Employment Opportunity (or similar programs in your country) information on behalf of employers as part of the process of processing your applications to employers through the Glassdoor platform.
- Finally, in certain limited situations, Glassdoor relies on your consent in order to process your personal information. Where Glassdoor requires your consent in order to collect and process certain personal information, we seek your consent at the time of provision, and such processing will only be performed where consent is secured unless Glassdoor has another lawful basis on which to rely. For example, your consent may be sought where you submit feedback to Glassdoor, or in certain instances where you initiate a marketing message or other communication with Glassdoor. You can withdraw your consent, as detailed in the “Other Important Privacy Information” section below, where applicable.ibility settings you control;
- We share certain information that does not identify you personally, but which is unique to your use of the Platform, such as job titles that you have entered at the time of registration or on your profile. When we share such information, we do not link job titles with your name when we provide this information to others, such as advertisers, recruiters or employers;
- We will otherwise share personal information with your consent.
- As described in this section, Glassdoor may share your data with our affiliates. When we share this data, this may be considered a “sale” under applicable law. Once we begin sharing data you will be able to opt-out of this sharing by accessing the link in our footer titled “Do Not Sell My Personal Information”
The Legal Basis on Which Glassdoor Processes Your Personal Data
Glassdoor collects and processes your personal information on the basis of different legal grounds, depending on the nature of the personal information being provided and the type of processing involved.